Privacy Policy —
How 786game Protects Your Data

01.Introduction

786game (accessible at https://786game.vu) is committed to protecting the privacy of every person who visits or registers on this platform. This Privacy Policy sets out what personal information we collect, the reasons we collect it, how it is used, who it may be shared with and how long it is kept.

This policy applies to all services offered on the 786game platform, including online casino games, slot games, live casino, sports betting (cricket, PSL, T20, football and esports), deposits and withdrawals in PKR, and all associated account management functions.

By registering an account on 786game or continuing to use the platform after this policy has been updated, you confirm that you have read and understood how your personal data is handled. If you have questions at any point, the contact details at the end of this document will get you to the right place.

02.Data We Collect

786game collects personal information in several different ways depending on how you interact with the platform. Below is a breakdown of the categories of data we may hold about you:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions or health records. The only sensitive category that may arise is identification document data submitted during the verification process, which is handled with additional care and access controls.

03.How We Use Your Data

Every piece of data 786game collects serves a specific purpose. We do not collect information speculatively or hold data beyond its useful purpose. The main uses of your personal information are:

• Account creation and management: Your identity and contact data is used to set up and maintain your player account, send login OTPs and manage account settings.
• Identity verification (KYC): To confirm you are who you say you are, meet our age verification requirements (18+) and process withdrawals to accounts in your name.
• Transaction processing: Deposit and withdrawal records are used to credit and debit your 786game balance accurately and to resolve any payment disputes.
• Fraud prevention and security: Technical and usage data helps us detect unusual activity, prevent unauthorised access and investigate potential fraud or bonus abuse.
• Platform improvement: Aggregated, anonymised usage data helps us understand which games, features and content are most valued by Pakistani players so we can improve the experience.
• Customer support: When you contact support, we use your account and transaction data to assist you accurately and efficiently.
• Responsible gaming monitoring: Transaction and usage patterns may be reviewed to identify signs of problematic gambling behaviour, in line with our Responsible Gaming commitments.
• Marketing communications: Where you have opted in, we use your contact data to send you information about new games, promotions and bonus offers on 786game. You can opt out at any time.

04.Payment Data & PKR Transactions

786game supports PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, bank cards and mobile wallets. Payment data flows through certified, secure third-party payment processors. 786game does not store full payment credentials on its own servers.

What 786game does retain in connection with payments includes:

• The payment method type used (e.g., JazzCash, Easypaisa, bank transfer)
• The registered mobile number or partial account identifier associated with the payment method
• Transaction reference numbers, amounts in PKR, timestamps and processing status
• The name on the payment account, used to confirm it matches the registered account holder

This payment-related data is retained to resolve disputes, perform account audits and meet any applicable financial record-keeping requirements. It is accessible only to authorised personnel within 786game's finance and compliance teams.

05.Data Sharing & Third Parties

786game does not sell, rent or trade your personal information to any third party for commercial or marketing purposes. Period. Your data may, however, be shared with carefully selected third parties in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum data necessary to process your PKR transactions securely.
• Identity verification providers: Third-party KYC services may process your identity documents to verify your name and age. These providers are bound by their own data protection obligations.
• Game content providers: Providers of slot games, live casino and sports betting content may receive anonymised session data for game performance purposes. No personally identifiable information is shared with game providers.
• Analytics platforms: Aggregated and anonymised usage data may be processed by analytics tools to help us understand platform performance. This data cannot be used to identify individual players.
• Legal and regulatory requirements: If required by applicable law or legal process, 786game may disclose account and transaction data to the relevant authority. We will only do so to the extent required and will notify you where legally permitted.

All third-party service providers that process personal data on behalf of 786game are required to handle that data in accordance with applicable privacy standards and are contractually prohibited from using it for any purpose beyond the service they provide to 786game.

06.Data Retention

786game retains personal data only for as long as it is needed for the purposes described in this policy, or as required to meet legal and operational obligations. The general principles guiding data retention are:

• Active accounts: All personal data associated with an active player account is retained for the duration that the account remains open and in use.
• Closed accounts: Following account closure — whether at the player's request, due to inactivity or as a result of a breach of terms — personal data is typically retained for a defined period to handle any outstanding disputes, comply with financial record-keeping requirements and prevent re-registration during a self-exclusion period.
• Transaction records: Financial transaction records in PKR are retained for the period required by applicable financial regulations.
• Identity documents: KYC documents (CNIC scans, passport copies) are retained for the period required to satisfy verification obligations and are then securely deleted.
• Support communications: Records of customer support interactions are retained for a reasonable period to allow follow-up and dispute resolution.

After the applicable retention period expires, personal data is securely deleted or anonymised. Anonymised data (which can no longer identify you) may be retained indefinitely for statistical and platform improvement purposes.

07.Cookies & Tracking Technologies

786game uses cookies and similar technologies to make the platform work properly, improve performance and understand how players use the site. A cookie is a small text file placed on your device when you visit a website. The types of cookies used on 786game are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages, and security cookies that protect your account from cross-site request forgery attacks. These cannot be disabled without affecting platform functionality.
• Preference cookies: Remember your settings such as language preference and last visited game category. These make the experience more convenient without collecting any personally identifiable information.
• Performance and analytics cookies: Collect anonymised data about how visitors use the site — which pages are most visited, session durations and error rates. This data is aggregated and used solely to improve the platform. Individual players are not identified through this data.

786game does not use advertising cookies, retargeting pixels or third-party trackers designed to build advertising profiles based on your browsing behaviour across other websites. Most modern browsers allow you to manage or disable cookies through browser settings. Note that disabling essential cookies may affect your ability to use the platform normally.

08.Your Rights Over Your Data

You have a number of rights in relation to the personal data 786game holds about you. We take these rights seriously and will respond to valid requests within a reasonable timeframe:

• Right of access: You can request a copy of the personal data 786game holds about you, including your account information, transaction history and any identity documents on file.
• Right to correction: If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. Note that certain fields such as your registered name and date of birth can only be corrected with documentary evidence.
• Right to deletion: You can request that 786game deletes your personal data. We will action this request where there is no overriding legal, contractual or operational requirement to retain the data. Deletion requests may result in account closure.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data — for example, if you dispute the accuracy of the data while a correction request is being reviewed.
• Right to withdraw consent: Where data processing is based on your consent (such as receiving marketing communications), you can withdraw that consent at any time without affecting the processing that took place before withdrawal.

To exercise any of these rights, contact 786game support with your request. We may need to verify your identity before processing the request to ensure we are acting on instructions from the account holder.

09.Account Security & Your Responsibilities

786game implements technical and organisational security measures to protect personal data held on our systems. These include encrypted data transmission, access controls limiting internal data access to authorised staff, and regular security reviews.

However, the security of your account also depends on the actions you take as the account holder. You are responsible for:

• Choosing a strong, unique password for your 786game account and not reusing it across other services
• Keeping your registered mobile number up to date so that OTP-based login verification works correctly
• Not sharing your login credentials, OTPs or any account access details with any other person
• Logging out of your account when using a shared or public device
• Notifying 786game support immediately if you suspect your account has been accessed without your authorisation

786game will never ask you to share your password or full OTP via chat, email or telephone. If you receive a message claiming to be from 786game and requesting your login credentials, treat it as suspicious and contact support directly to verify.

10.Children's Privacy

786game is strictly an adults-only platform. No person under the age of 18 is permitted to register, deposit, play or access any real-money gaming service on this platform. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that personal data belonging to a person under 18 has been collected — through a registration that bypassed our age verification measures — we will immediately suspend the account, delete the associated data and, where applicable, arrange for any deposited funds to be returned.

Parents and guardians who believe a minor may have accessed 786game using their personal details should contact our support team immediately so we can investigate and take action promptly.

11.Updates to This Privacy Policy

786game may update this Privacy Policy from time to time to reflect changes in how we operate, updates to the services we offer, or to address new legal requirements. When updates are made, the "Last Updated" date at the top of this page will be revised.

For material changes — those that significantly affect your rights or how your data is used — we will make reasonable efforts to notify registered players via their registered mobile number or in-platform notification before the changes take effect.

Continued use of 786game after an updated Privacy Policy has been posted constitutes your acceptance of the revised terms. If you do not agree with an update, you may request account closure and deletion of your data as described in Section 08 above.

12.Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy concern, please get in touch with the 786game support team. We treat all privacy-related enquiries seriously and aim to respond within a reasonable timeframe.

For questions about responsible gaming tools, self-exclusion or account limits, please visit the Responsible Gaming page. For general platform questions, see our FAQ section. For the full legal agreement covering your use of 786game, see the Terms and Conditions.